At Garmin Shop (“we”, “us”, or “our”), we understand that trust is as essential to our relationship with adventurers as durable gear is to your expeditions. This Privacy Policy outlines how we collect, use, protect, and share information when you use our website campsupplyus.com (the “Site”).
1. Information We Collect
To provide our expedition-ready services, we collect:
- Personal Identification: Name, email, shipping address, phone number when you create an account or place an order
- Payment Information: Credit/debit card details (processed securely via tokenization), PayPal email (we never store full payment details)
- Expedition Details: Shipping destinations, bulk order requests for group adventures
- Technical Data: IP address, browser type, device information, and usage patterns
- Communications: Emails, support tickets, and feedback from our adventure-certified team
2. How We Use Your Information
Like carefully packing your backpack for a summit attempt, we handle your data with purpose:
- Process transactions and deliver gear worldwide (excluding certain Asian/remote regions)
- Provide 24/7 fraud monitoring and PCI DSS-compliant security
- Respond to inquiries from mountaineers, explorers, and outdoor teams
- Improve our products and services for global adventurers
- Send order confirmations and shipment tracking (never spam)
- Conduct analytics to enhance your experience (like optimizing for mobile use at base camps)
3. Data Sharing & Disclosure
We treat your information with the same discretion as backcountry route planning:
- Service Providers: Trusted partners for payment processing (Visa/MasterCard/PayPal), shipping, and IT security
- Legal Compliance: When required by law or to protect our community from fraudulent activity
- Business Transfers: In case of merger/acquisition, with confidentiality protections
- Never Sold: We don’t trade or sell your data to third-party marketers
4. International Data Transfers
Our global payment solutions may transfer data internationally with safeguards:
- Standard contractual clauses for cross-border transfers
- Currency conversion data processed securely per financial regulations
5. Data Storage & Security
We protect your data as rigorously as our gear protects you from the elements:
- 256-bit SSL encryption (like our waterproof gear in monsoons)
- Tokenization replaces sensitive data with secure tokens
- PCI DSS Level 1 compliance – the highest payment security standard
- Regular security audits and penetration testing
- Data retention only as long as necessary for expedition needs
6. Your Rights
You have control over your information, just as you control your adventure itinerary:
- Access/Correction: Review and update your account information
- Deletion: Request removal of personal data (excluding legal/fraud records)
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data in special circumstances
- Portability: Request a copy of your data in machine-readable format
Contact our adventure-certified support team at [email protected] to exercise these rights.
7. Cookies & Tracking Technologies
We use these trail markers to enhance your experience:
- Essential Cookies: For checkout functionality and security
- Performance Cookies: To analyze site usage patterns
- Functional Cookies: Remember preferences like currency/language
- Advertising Cookies: (Optional) For showing relevant gear recommendations
Manage preferences via your browser settings or our cookie consent banner.
8. Children’s Privacy
Our high-altitude gear and services are not intended for users under 16. We don’t knowingly collect children’s data.
9. Policy Updates
We may update this policy as regulations evolve – significant changes will be communicated to our community of adventurers.
Contact Our Base Camp
For privacy questions or expedition support:
Email: [email protected]
Mail: Garmin Shop, 89 Barrensdale Dr, Severna Park, US 21146
This Privacy Policy ensures that when you’re preparing for the wilderness with Garmin Shop, every detail – including your data security – is handled with expedition-level care.
