Welcome to Garmin Shop (“Base Camp”), your trusted outfitter for wilderness adventures. These Terms & Conditions govern your expedition through our digital basecamp at www.campsupplyus.com. By accessing our site or making a purchase, you agree to these terms as firmly as you’d secure your tent stakes in a storm.

1. Expedition Team (Our Customers)

1.1 Target Adventurers

We equip outdoor enthusiasts preparing for:

  • Backcountry camping and hiking expeditions
  • Technical outdoor adventures requiring reliable gear
  • Wilderness survival preparedness
  • Expedition leaders and outdoor guides

1.2 Eligibility

To join our expedition team, you must:

  • Be at least 18 years old or have parental consent
  • Reside in our service areas (excluding parts of Asia and remote regions)
  • Provide accurate information as required by customs regulations

2. Trail Map (Website Use)

2.1 Navigation Rights

We grant you permission to:

  • Browse our digital basecamp for expedition planning
  • Make legitimate purchases of wilderness equipment
  • Access product information to prepare for adventures

2.2 Restricted Terrain

You agree not to:

  • Attempt summit bids (hack) our systems
  • Resell our gear without authorization
  • Use automated tools to scrape our inventory
  • Misrepresent your identity or location

3. Gear Selection (Products)

3.1 Expedition Equipment

Our inventory includes:

  • Backpacks & Bags: Technical carrying solutions
  • Electronics & Power: Rugged outdoor tech
  • Pads, Cots & Hammocks: Field sleeping systems
  • Stoves & Grills: Wilderness cooking apparatus
  • Tents & Shelters: Weather protection systems

3.2 Gear Specifications

All equipment is:

  • Designed for outdoor performance conditions
  • Subject to availability (like campsites in peak season)
  • Priced in USD and subject to change without notice
  • Displayed with as much accuracy as a topo map (colors may vary)

4. Summit Attempt (Order Process)

4.1 Base Camp Preparation

When you place an order:

  • We’ll process your gear within 1-2 business days (Nov-Jan: +1-2 days)
  • You’ll receive a confirmation email with expedition coordinates (tracking)
  • Orders become binding when we confirm shipment

4.2 Payment Provisions

We accept these summit permits (payment methods):

  • Visa, MasterCard, JCB
  • PayPal

You agree to:

  • Provide accurate payment information
  • Cover all charges including applicable taxes
  • Resolve any payment disputes within 7 days

5. Supply Route (Shipping)

5.1 Expedition Logistics

We offer two supply routes:

  • Standard Caravan: $12.95 via DHL/FedEx (10-15 business days)
  • Free Caravan: Orders over $50 via EMS (15-25 business days)

5.2 Delivery Conditions

By ordering, you acknowledge:

  • Delivery times are estimates, not guarantees
  • You’re responsible for customs/duties in your region
  • We can’t control weather (customs) delays
  • Signature may be required for valuable shipments

6. Base Camp Returns

6.1 Return Policy Overview

Our summit-grade return policy allows:

  • 15-day return window from delivery date
  • Unused items in original packaging with tags
  • Immediate inspection upon arrival required

6.2 Non-Returnable Essentials

For community safety, we can’t accept returns of:

  • Opened Electronics & Power items (software licensing)
  • Pads & Sleeping Bags (hygiene) unless defective
  • Personalized/custom gear
  • Items showing wear or missing tags

6.3 Return Expedition

To initiate a return:

  1. Email [email protected] within 15 days
  2. Include order number, item(s), reason, and resolution preference
  3. Pack securely with all original components
  4. Ship via recommended carriers (defective items get prepaid labels)

7. Liability Limitations

7.1 Gear Performance

While we equip you with quality gear:

  • We’re not liable for improper use of equipment
  • Manufacturer warranties apply where specified
  • Always test gear in controlled conditions first

7.2 Digital Basecamp

Regarding our website:

  • We strive for accuracy but can’t guarantee error-free operation
  • We may need to perform maintenance without notice
  • We’re not responsible for third-party service interruptions

8. Expedition Updates

We may revise these terms as needed – check back before major expeditions (purchases). Continued use after changes means you accept the new terms.

8.1 Contact Base Camp

For questions about these terms:

Email: [email protected]
Mail: 89 Barrensdale Dr, Severna Park, US 21146

These Terms & Conditions represent the entire agreement between you and Garmin Shop regarding your wilderness equipment needs.